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B4B Payments Featured in Dialect Communications Case Study

B4B Payments is proud to be featured in Dialect Communications’ latest case study, showcasing how our partnership has supported the growth of our business and enhanced the customer experience for our cardholders.

As our organisation expanded, so did our ambition to deliver exceptional customer support. Working with Dialect has enabled us to scale smarter, strengthen our support services, and maintain the high standards our customers expect.

The case study includes insights from Steve Meacher, Head of Support Services at B4B Payments, on how collaboration with Dialect has helped us deliver outstanding service and operational excellence.

Watch the Full Video Here


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© 2006 – 2025 Payment Card Solutions (UK) Limited trading as B4B Payments is a financial technology company authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 930619). UAB B4B Payments Europe is authorised by the Bank of Lithuania as an Electronic Money Institution (Licence No: 76) under the Law on Electronic Money and Electronic Money Institutions 2011.

In Europe, Cards are issued by B4B Payments pursuant to license by Mastercard International Inc. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

All communications should be sent to: Europe – PO Box 76256, London, SW1P 9NU. USA – B4B Payments, 40 Washington Street Suite 150 Wellesley, MA. 02481.

B4B wants to ensure our customers know that their security is of the utmost importance. As such, we will never ask you to tell us your passwords, card PINs or One-Time Passcodes (OTPs).

At B4B Payments, we have taken all necessary steps to secure customer data and protect their privacy. Our systems have been designed with numerous layers of encryption and stringent firewalls. We use a combination of biometrics, two-factor authentication and other methods when customers access our services online or via our app.